SHIPPING & RETURNS
SHIPPING POLICY
Processing Time:
Orders are typically processed within 1–3 business days. Customized or special orders
may take longer.
Shipping Methods & Delivery Times:
We use trusted carriers to ensure your products arrive safely. Standard shipping usually
takes 3–7 business days, while expedited options are available at checkout.
Order Tracking:
Once your order ships, you will receive a tracking number via email to monitor its progress.
International Shipping:
We currently offer shipping to select international locations. Please note that international orders may be subject to customs fees, import duties, or taxes, which are the responsibility of the recipient.
Damaged or Lost Packages:
If your order arrives damaged or is lost in transit, please contact us immediately at estheticsbyms03@gmail.com so we can resolve the issue promptly.
RETURNS & EXCHANGE POLICY
We want you to love your purchase! If you are not completely satisfied, we accept returns or exchanges within 14 days of delivery.
Eligibility:
• Items must be unused, unwashed, and in original packaging.
• Customized or personalized items are non-returnable.
How to Return or Exchange:
1. Contact us at estheticsbyms03@gmail.com with your order number and reason for return.
2. Follow the instructions provided to send your item back.
Refunds:
Once your return is received and inspected, we will issue a refund to your original payment method within 5–7 business days. Shipping costs are non-refundable.
Exchanges:
If you want to exchange an item, we’ll gladly replace it, subject to availability. Customers are responsible for return shipping unless the item was defective or damaged.